Samsung’s 12-Year Journey in Making Technology Accessible [Infographic]


Samsung’s 12-Year Journey in electronics has been dedicated to enhancing the accessibility of its products, ensuring that everyone, including individuals with disabilities, can use and enjoy their technology. The term “A11Y” is derived from “accessibility,” where the 11 letters between “A” and “Y” are abbreviated to “11.” Samsung’s A11Y story spans several years, focusing on developing user-friendly features across various devices. Here’s a comprehensive look at their journey:

Strengthening UX Design and R&D Focus (2012-2014)


Galaxy S4: Flash Notification

Introduced a feature that alerts users of notifications through the camera flash, aiding those with hearing impairments.


TV/Display: Voice Guide

Provided voice guidance and audible feedback for on-screen content and also other smart services, enhancing accessibility for visually impaired users.

Robot Vacuum (PowerBot VR9000): Point Cleaning™

Enabled the robot vacuum to navigate using a laser, helping users with mobility issues.

Establishing Design Principles and Guidelines (2015-2017)


Galaxy S6/Note5: Universal Switch

Allowed device control through user gestures such as head movements, facial gestures, or external switches, aiding users with mobility impairments.

TV/Display: Multi-output Audio

Played sound on multiple audio devices and adjusted volume for each, benefiting users with hearing impairments.


Galaxy S8/Note8: Flash Notification

Continued the flash notification feature, enhancing it for newer models to alert users of notifications through the screen flash.

Improving Accessibility Features Across Products (2018-2021)


TV/Display: SeeColors

Enhanced the viewing experience for users with color vision deficiency.


TV/Display: Sign Language Zoom

Enlarged the on-screen sign language interpreter by up to 200%.


Galaxy S20/Note20: Hearing Aid Support

Connected hearing aids with smartphones using Bluetooth Low Energy to deliver clearer sound during calls.


Galaxy S21/One UI 3.x: Bixby Vision for Accessibility

Interpreted surroundings using camera feed to describe scenes and also identify objects, aiding visually impaired users.

Refrigerator, Washer, Dryer: Auto Open Door

Automatically opened doors for appliances when the cycle was complete, aiding users with mobility impairments.

Establishing the Accessibility Committee (2022-2024)


Galaxy S22/One UI 4.x: Display Mode

Increased contrast or font size to make content more visible.

Electric Oven: View Inside Camera

Displayed what was cooking without needing to open the door.

TV/Display: Closed Caption Position

Placed captions using video analysis to avoid blocking on-screen content.


Galaxy Buds2 Pro: Amplify Ambient Sound

Adjusted volume and tone to make surrounding sounds more audible.

Wearables: Universal Gestures

Controlled Galaxy Watch with intuitive hand gestures.


Galaxy S24/One UI 6.x: Relumino Outline

Contoured images and videos with identifiable outlines for better visibility.

TV/Display: Audio Subtitles

Detected on-screen text using AI and converted it to audio.

Washer/Dryer Combo: Display Mode

Magnified on-screen text by up to 140% and supported high contrast for improved visibility.

Creating Better Pathways for All

Samsung’s commitment to accessibility is evident in their continuous effort to integrate features that enhance usability for all individuals, regardless of their physical abilities. By focusing on vision, hearing, movement, and also recognition, Samsung ensures a more inclusive technological experience.

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